1. What credit cards do you accept?
We accept the following credit cards through Paypal: Visa, MasterCard, American Express, Discover, JCB, Diner'.
The customer doesn't need to have an account with PayPal in order to make the payment with any of the above credit cards.
Just add directly the card's details after you choose the PayPal option at the checkout and the payment will be taken.
We choose this option for the customer's protection because Paypal uses advanced SSL encryption to keep your transactions secure.
2. Do you accept other payment methods?
Yes, we do. We accept Bank/Wire Transfers.
Just choose this method at the checkout and we will send you, same day, the details for the payment.
Once the payment is received, we will send you an email confirmation and start processing your order.
3. Do I receive any discount if I choose to pay by Wire Transfer?
Yes. You will receive a 2% discount. The proforma invoice with the final price will be sent to you together with the Bank details for the payment.
4. Do you have also a payment plan?
Yes, we do.
Sky Moon Diamonds is offering a layaway payment plan with a 30% down payment and the remaining balance to be paid within six (6) months.
The product will be shipped once the payment is made in full.
For details of this payment plan, please call us and we will be happy to assist you.
5. What benefits do I receive if I choose the layaway plan?
a) You will reserve the diamonds you wish today for only 30% of the value and you have time six (6) months to pay the diamond balance in full.
b) You will pay the diamond at the price you blocked today and avoid any increase in price.
c) You will pay NO interest charges during this period because this is not a loan program.
d) You can choose to pay earlier than six (6) months the balance in full and once confirmed we will start to process your order and send you the details.
6. What happens if I can't pay the balance in full by end of 6th month?
We will always analyze and discuss this option at the beginning with every client in order to avoid the unexpected situations that may occur.
Sky Moon Diamonds will always try to accommodate his customer's request and try to find the best solution. Remember our MISSION is to create long-lasting and trusted relationship with each and every customer.
For any other information, please contact us directly by Live Chat, Phone or Email.
7. Do you accept payments in other currencies than pounds sterling?
Yes, we do. We accept payments in EURO an USD too.
If you wish to see the products prices in any of this currency too, please choose your preferred currency by clicking the drop-down menu you find near the "Login" button at the top page.